Program Director – Outpatient (Ontario, CA)

Full time Clare|Matrix in Substance Use Disorder
  • Post Date: May 3, 2021
  • Salary: $90,000.00 - $103,000.00 / Annually
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Job Detail

  • Career Level Manager
  • Experience 3 Years
  • Industry Substance use disorder treatment
  • Qualifications Master’s Degree

Job Description

Job Title: Program Director, Outpatient Services (Ontario, CA)
Reports To: Chief Clinical Officer (CCO) or Designee

The Program Director is responsible for the day-to-day operation and is a key leader in the overall management of the program. He/she develops, manages, reports on and is accountable for the activities of the program and its staff, in their entirety. He/she will also be involved in the intake and recruitment of new clients and promote CLARE|MATRIX by participating in various community activities. In the role, he/she supports the Chief Clinical Officer in the areas of human resources, finances and general accountability.  This position will manage our clinic in Ontario, CA.

Major Areas of Responsibilities:

  • Oversees and manages clinical programs and services.
  • Supervision and monitoring of the following includes, but is not limited to:
    1. Staff Supervision
    2. Program Participant (client) role modeling and leadership
    3. Quality Assurance
    4. Review and approval of participant treatment plans
    5. Contract Compliance
    6. Staff Training
    7. Conduct Staff Meetings
    8. Participant clinical participation and progress
    9. Court Liaison
  • Attend community meetings
  • Work with government monitors and project administrators on contracts
  • Monitor the maintenance of files and records in the Outpatient department, including conducting regular audits.
  • Prepare all reports for appropriate agencies or contracts and coordinates with CLARE|MATRIX Contract Administrator.
  • Collaborate with partner agencies and community members.
  • Ensures that individual and family psychotherapy and case management services are being delivered to the individuals served as required.
  • Assigns caseloads, evaluates performance for quality assurance, conducts new employee orientation and manages staff development and training.
  • Ensures compliance with all federal and state licensing requirements, while internally adhering to all company policies and procedures.
  • Ensures appropriate assessments for all clients served.
  • Implementation of best practice and emerging practice protocols.
  • Design of all staff training.
  • Collaboration with CCO on development, tracking and reporting of outcomes of services.
  • Performs other related duties and activities as required.

Knowledge, Experience and Skills:
To perform this job successfully, an individual must be able to perform each essential function successfully. The requirements listed below are representative of the knowledge, skill and/or ability desired. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

  • MUST possess a current License as an LMFT, LCSW, LPCC, or Psychologist.  (Therapist interns with management experience will be considered.)
  • Master’s degree or PhD from an accredited institution is preferred.
  • Should have at least 4 years’ supervisory experience as a Program Manager or equivalent preferably in a residential or outpatient program setting.
  • Previous experience managing contracts.
  • Endorses best practices including Trauma Informed Care.
  • Experience in working with diverse populations.
  • A minimum of one-year sobriety if recovering.
  • Knowledge of 12-Step Principles.
  • Knowledge of Medicare/Medi-Cal, commercial insurance, Covered California and other funding sources, substance abuse population, San Bernardino County SUDRS program.
  • Computer literate: Microsoft Office, databases, electronic medical records keeping.
  • Detail-oriented and ability to work independently when needed.
  • Able to plan and manage multiple projects.
  • Demonstrated ability to lead and work effectively in a team environment

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